WHAT IS HX: HOSTED EXCHANGE?

Email has become a high-demand application that is used companywide and requires around-the-clock availability. To stay competitive in today's business environment, you need sophisticated messaging tools with features like mobile access, shared calendars, and collaboration. Yet these tools usually come with complex needs for implementation, training, management, and support.

HX: Hosted Exchange allows you to enjoy the benefits of business class email (Microsoft Outlook, Collaborative File Sharing, BlackBerry Support, and calendar / Contact Sharing) in a hassle-free service-based model that enables you to scale up or down as needed, minimizing your financial risk. HX: Hosted Exchange can help free up valuable capital, IT staff and other costly resources for more effective, strategic use within your organization without giving up features or performance.

WHAT ADVANTAGES DOES HX: HOSTED EXCHANGE PROVIDE?

Perhaps the number on advantage of hosting is the peace of mind that comes with the service. With HX: Hosted Exchange you get all the messaging functionality you need with none of the administration burden. Whether you lack in-house expertise, or have the resources but prefer they focus on more valuable projects, HX: Hosted Exchange provides all the mobility, collaboration, and information sharing needed for business-class messaging.

With HX: Hosted Exchange as the server and Microsoft Outlook (Entourage on Mac OS X) as your client, your employees can do more than send and receive email; they can share calendars, folders, and contacts. With access available through Outlook on your desktop, browser, or from a Windows Mobile and/or BlackBerry powered device, users can always get access to the information they need. No matter how users connect they're connecting to the same Server so your inbox can stay synchronized, no matter how you connect.

SERVICE HIGHLIGHTS

• Built-in Redundancy for peak performance, 99.8% Availability Guarantee;
• Server, network, and infrastructure security;
• Timely upgrades and security patching;
• Access Information, even when out of the office;

WHAT IS WIRELESS EMAIL?

Wireless Email for HX: Hosted Exchange is an optional service that works in parallel with our service to provide users the ability to synchronize agendas, emails, tasks and other wireless data, in real-time, on their BlackBerry or Windows Mobile device.

Business doens't wait for you to get back to your desk!

With support for BlackBerry and Windows Mobile, HX: Hosted Exchange gives your staff always-synchronized, anytime-access to their email and other data.

With BlackBerry service being available in 40 countries from 95 different carriers (Source: Bell Canada) you'll always be connected to your email with HX: Hosted Exchange and your BlackBerry.

SERVICE HIGHLIGHTS

• Always on Connectivity, Fully Managed;
• Full Synchronization with your email, address book and calendar;
• Seamless integration with HX: Hosted Exchange from Silo Networks;
• No upfront software costs;
• Subscription based model allows you to add Wireless Email to only the users that need it.

TRY MOBILE MAIL FREE

Already a subscriber of HX: Hosted Exchange? Would you like to see what your email looks like on a mobile device like BlackBerry or Windows Mobile?

Borrow one of ours! Silo Networks will provide the device and wireless mail service so you can try mobile mail for yourself and see if it can help your business stay ahead.

Customer Centre (CC) Makes Management Easy!

Our customer administration tools are intuitive and enable you to easily configure and manage email accounts, get a snapshot of activity across the network, manage spam and security and more.

Anyone with a basic understanding of email and the Internet can manage you email with the CC; you don't have to be an IT pro.

Customized for your Business

The following table provides a summary of the features and unique benefits for the four available plans offered by Silo Networks HX: Hosted Exchange service. These plans, when used in combination, allow Silo Networks to offer your company a blended solution designed to meet your specific needs.

DOWNLOAD THIS DOCUMENT (PDF)

THE PLANS	HX:500	HX:200	HX:LITE	HX:ULTRA LITE
CC Administation Tools	YES	YES	YES	YES
Storage (MB)	500MB	200MB	100MB	25MB
Additional Storage Available (50MB & 100MB Increments)	UPG	UPG	UPG	UPG
WIRELESS EMAIL
BlackBerry Enterprise Server	UPG	UPG	NO	NO
Microsoft Active Sync	UPG	UPG	UPG	NO
AVAILABLE SERVER PROTOCOLS
Outlook Web Access (OWA)	YES	YES	YES	YES
Outlook MAPI (RPC over HTTPS)	YES	YES	NO	NO
IMAP	YES	YES	YES	NO
POP3	YES	YES	YES	YES
INCLUDED SOFTWARE
Microsoft Outlook 2003 / 2007 ( Entourage 2004 on OS X)	YES^	YES^	NO	NO
MICROSOFT EXCHANGE FEATURES
Global Address List	YES	YES	YES*	NO
Collaborative Calendar & Tasks	YES	YES	NO	NO
Public Folders (50MB)**	YES	YES	YES*	NO
SECURITY & AVAILABILITY FEATURES
Anti-Virus & Anti-Spam	YES	YES	YES	YES
CC Spam Management Tools	YES	YES	YES	NO
Guaranteed Service Availability	99.8%	99.8%	99.8%	99.8%
SLA w/ Service Credits	YES	YES	YES	NO
24 x 7 Service Monitoring	YES	YES	YES	YES
Back-ups & Offsite Storage	YES	YES	YES	YES
Free Upgrades	YES	YES	YES	YES
OPTIONAL PREMIUM SERVICES
MP: Message Protect	UPG	UPG	UPG	UPG
ME: Message Encrypt	UPG	UPG	UPG	UPG
MA: Message Archive	UPG	UPG	UPG	UPG

YES = Included NO = Not Available UPG = Available as an upgrade
^ One per Mailbox
* Accessible only through OWA
** 50MB shared across all users

CALL US AT 866-714-0933

If you are interested in knowing more about the service or would like to purchase a HX: Hosted Exchange service plan, please contact Silo Networks at 866-714-0933.

NO MIMIMUMS, NO LONG TERM COMMITMENTS

Silo Networks understands that small businesses need to be agile and able to make quick decision about company direction. That's why unlike some providers, Silo Networks does not require a minimum number of users to access the service.

SERVICE REQUIREMENTS

To run this service effectively, you will need:

• Internet Explorer 5.5 or higher.
• Windows XP SP2 or higher with Outlook 2003 (Outlook client software provided as part of some plans) or Higher
• A wireless connection with a mobile provider to use Microsoft ActiveSync or BlackBerry synchronization.
• A registered domain name to access the service.